Privacy policy

HOMEZY – Privacy Policy

Last updated: 15 August 2026

HOMEZY respects your privacy and is committed to protecting the personal information provided by customers when they use our website or place an order.

1. Information We Collect

We may collect information such as:

  • Name
  • Delivery address
  • Billing address
  • Phone number
  • Email address
  • Order details
  • Payment-related information
  • Customer support communications
  • Website usage information

2. How We Use Information

We may use customer information to:

  • Process and fulfil orders
  • Deliver products
  • Process payments
  • Provide order updates
  • Handle returns, refunds, and replacements
  • Provide customer support
  • Prevent fraud and misuse
  • Improve our website and services
  • Meet applicable legal and regulatory requirements

3. Payment Information

Payment information may be processed by third-party payment providers.

HOMEZY does not intend to store complete card details on its own systems where payment processing is handled by a third-party payment provider.

4. Sharing Information

We may share necessary information with trusted service providers such as:

  • Payment processors
  • Delivery and courier companies
  • Technology and service providers
  • Customer-support providers
  • Analytics and marketing service providers where applicable
  • Government or legal authorities where required by law

We do not sell customer personal information as a standalone product.

5. Cookies

Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, improve services, and support marketing activities where applicable.

6. Data Security

HOMEZY takes reasonable measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Customer Rights

Subject to applicable law, customers may contact us regarding their personal information, including requests relating to access, correction, or other applicable privacy rights.

8. Contact

For privacy-related questions:

HOMEZY
Mudickal P.O., Perumbavoor
Ernakulam, Kerala, India – 683547

Email: homezyonlineindia@gmail.com
Phone: +91 88917 09119
Website: homezyindia.shop